Are you ready to start an exciting career in one of the world's leading companies in customer service?
Then become part of our team at gevekom as a Customer Service Expert (m/f/d) for Accor and support guests in enjoying a unique hotel experience! From luxury hotels to budget options, you'll know the brands and services inside out and ensure exceptional service over the phone.
Sounds like your next challenge? We think so too!
You are a perfect fit for us if you are service-oriented, can communicate excellently and enjoy working in a dynamic, international environment. Best of all, you can work remotely from our location in Spain – modern, flexible and in the style of gevekom.
Your dream job with us will bring you:
Attractive and punctual payment
€2,024 welcome bonus – a great gift to start with
Pure flexibility: full-time, part-time, home office or hybrid - you decide!
Employee discounts on hotel accommodation and exclusive offers within the Accor Group
An international team that supports you and inspires the guests together with you
Comprehensive benefits – from further training to well-being and health programmes and attractive competitions
A real work-life balance: At gevekom, it's not a trend, it's a lived reality!
Your tasks:
You provide guests with outstanding customer service on the phone
You advise guests on bookings, cancellations and special requests - always friendly and professional
You will find a solution for every concern and take care of complaints or complaints
With your service and empathy, you contribute to ensuring that guests have the best possible experience in the hotels
Your goal: to make the guests happy!
What to bring:
Passion for first-class service and guest care
You are communicative and enjoy working with people
Experience in customer service is an advantage, but not mandatory – we will train you comprehensively!
Very good knowledge of German and/or French, other languages such as Dutch, Italian, Portuguese or Spanish are a plus
Digital literacy and the ability to quickly familiarize yourself with new systems
Ability to work in a team and solution-oriented thinking – you approach challenges with a smile
Ready for your next career step? Then apply now with just a few clicks and become part of our team! We look forward to meeting you!
Send us your application to bewerbung@gevekom.es or directly via our homepage
www.gevekom.com
OR, APPLY VIA WHATSAPP CHAT: +49 800 551 144 0
We look forward to hearing from you!
PLEASE DO NOT ANSWER VIA MALLORCA ZERO
